Managing Literature Sources. Explore online resources such as WebNotes and Zotero. What services do they offer? What are the benefits of each? What are the pitfalls? In addition, create an account using the RefWorks tool located on the Ashford Library website. Become familiar with all of the features RefWorks provides. Describe three of the features that you found useful and how you would use each. Explain how RefWorks can assist you in reaching your educational goals.